Friday, September 18, 2009

a stroller mess

We are heading into another weekend, and Emilys softball games officially start. I am thrilled that she will be playing this weekend, and we are hoping for a break in the rain. Starting the season out having a rain cancellation wouldn't be a great thing. This brings up the transportation issue regarding Jude again, and waiting on his adaptive stroller. I cannot even begin to explain to you how ready I am for this piece of equipment. Jude is so heavy now that his current stroller is no longer any use to use, and an umbrella stroller is out of the question because of his head control.

I really believe that Jude's stroller will also give him a sense of independence he is currently lacking. Even though we pick Jude up, place him in chairs, etc, he spends the better part of his life laying down right now. I think it will be a relief to him to be at our level, and hopefully he can see around him. Now having said all that let me tell you my conversation today with the adaptive equipment place.

Me: This is Jennifer Ortiz and I was just checking the status of Jude's equipment.
lady: Well I am showing the only thing the insurance has authorized is the bath chair
Me: Sigh!!!!! I talked to you guys over a month ago, and the stroller was the first thing approved. I even sent you a copy of my approval letter
Lady: Oh - pause
pause
pause
Lady: Maybe the authorization is in the file and not in the system
Me: Are you telling me the stroller hasn't even been ordered yet??
Lady: Um can I have someone call you back
Me: I guess so

So to say the last I am a bit frustrated. I am holding out hope that they will call me back to explain that the lady I spoke with had no knowledge the stroller had been ordered. I am well aware it can take up to four months to get the stroller, but I would at least like to check the progress. I am currently reminding myself to be nice to the people that are ordering his equipment, but if nothing has been ordered I may get a bit miffy!

So Emily goes to camp for the very first time next week. She is going with her school, and she is very excited, and I don't blame her at all. I loved going to camp whenever I was a child, and I have fond memories of all the great activities, and games. The great part is Emily's dad is going with her so she will have a personal chaperon there with her for protection, and to share in great memories. I am just thrilled he was able to take the time off work to go with her. Emily came home last night telling me ghost stories that her teacher told her about "cabin 13". She seemed genuinely concerned and I just laughed and replied, "Em first of all there never is a cabin 13, and second that's the same story I was told as a kid". She seemed relieved, and I just giggled.

4 comments:

Midwest Mommy said...

You are too nice. I think I would have lost it on the phone.

JaelCustomDesigns said...

Popping in from MBC!
Now following your blog...

I have some catching up to do! Sending positive thoughts and vibes your way!

Holly Mackerel said...

Do you want me to come kick some butt? Because I am TOTALLY in the mood to do so!

Candace said...

Jenn,
I hate to say it but we have to become bulls in china shops! We started the process of ordering Faith's first wheelchair, LAST NOV! And we just got it last week...trouble is... it was the wrong size! LOL! But after so many months it turns out they "lost our paperwork" three times! So once again I have learned to be aggressive! You CAN be nicely aggressive though....LOL!